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Training and consultancy

Who we are and what we do

We will work with you to design, develop and deliver bespoke training and consultancy solutions. With our support, you will develop a best practice approach to disability and create impactful organisational change.

How we support you

We will work in partnership with you to develop packages of support based on your needs through:

  •     Bespoke training for your teams.
  •     Support through the Disability Confident scheme.
  •     Providing guidance or implementing best practice strategies, policies and processes.

How to contact us

To contact our Training and Consultancy team you can either fill in the contact us form on this page or email us at training@leonardcheshire.org.

Training

Through our training support, we equip learners with the knowledge, skills and confidence they need to remove barriers for disabled people and work in inclusive ways. Whether that’s our work with managers, customer service teams, events teams, recruitment teams and HR – we work to ensure different teams understand the role they can play in creating a more inclusive workplace, culture, product or service.

Here are just some ways we can support your organisation:

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Disability Means Business

We deliver training to raise awareness of disability across organisations - supporting all employees, whatever their role, to understand why disability matters to business.

Three people sitting around a table, one is a man with their back to the camera, the other is a woman writing notes and the third is a man wearing glasses and laughing

Disability Confident Recruitment

We provide the learning recruitment teams need to provide a barrier-free recruitment experience for disabled applicants and effectively make adjustments.

Change100 interns from Royal Berkshire Fire Service standing by a desk

Disability Confident Managers

We support managers to understand how to recruit and retain disabled talent and ensure they confidently make adjustments for disabled employees and applicants.

Resident from Symonds House with her carer in the supermarket

Disability Inclusive Customer Service

We support customer-facing teams to work and communicate in inclusive ways, remove barriers for their customers and visitors and enable their audience to receive the best experience.

Consultancy

Through our consultancy support, we work to solve-problems, provide guidance and enable organisations to implement best practice strategies, policies and processes.

We have supported organisations by:

  • Providing anticipatory adjustments support – ensuring services are inclusive for disabled customers.
  • Develop elearning content.
  • Working with disabled people to provide insight – enabling organisations to make more effective and inclusive decisions.
  • Developing best practice adjustment policies.
  • Reviewing their recruitment processes.
  • Authoring guidance and resources to enable organisations to upskill their employees, volunteers and networks.

We also provide subject-matter expertise to support Learning and Development teams to develop best practice disability inclusion e-learning and provide unique insight for organisations looking to consult with disabled people. 

Two Change 100 interns chatting over coffee during their internship at Overbury

Disability Confident Validation Support

We can also provide support for organisations progressing through the Government’s Disability Confident Scheme – whether that’s support getting started, reaching Level 2, or providing an external validation service to reach Disability Confident Leader status.

Who we've previously worked with

Here are some examples of our training and consultancy services and the support delivered to previous clients:

Examples of our training work

Examples of our consultancy work

Our work with SMEs

Our IDEA for SMEs project worked with Small and Medium-sized Enterprises in the West of England area.

It aimed to increase the SME's capacity, knowledge, and understanding of disability, supporting them to proactively employ disabled people more actively, confidently, and successfully.

New section

 

Two computer screens one with people on screen and the other with the words 'disability means business'

Our blog

Our work with Expedia Group

Our report on behalf of Expedia Group, “Breaking down barriers to travel report: championing inclusive and accessible travel” worked to support the travel industry to understand disability and learn from best practice across the industry.

You can hear more about our report on the Disability Download podcast or on the Explorable podcast.

The Leonard Cheshire team brings innovative ideas, strong project management, deeply personal story-telling, and global pan-disability expertise. In working with Leonard Cheshire, all our expectations have been surpassed. - Expedia Group

Contact us

If your organisation would like to contact our Training and Consultancy team fill in our form and we'll get back to you.

Rebecca chatting with colleagues in the office kitchen during her Overbury placement

Stay in touch

We’d like to keep you updated about how we support disabled people to live, learn and work as independently as they choose. We’ll let you know how you can support our vision and get involved through fundraising, volunteering and campaigning opportunities.

For specific details on how we may use your data, please read our full privacy notice. You can update or remove your personal details any time by contacting us by email at supporter@leonardcheshire.org or by calling us on 0300 303 0074.

Contact us

If you have any questions or enquiries please contact us on training@leonardcheshire.org.

Alternatively, you can call us on 020 3242 0200 or by post at: Training and Consultancy Team, Leonard Cheshire, Regus The News Building, 3rd Floor, 3 London Bridge Street, London, SE1 9SG.

Please let us know if we can make any adjustments or changes to the way we work.

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